Shipping Handling Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping

Buying from this site includes Free Worldwide Shipping; the estimated delivery time is 7 – 35 business days.
Free worldwide shipping on all orders.

Shipping Rates

$6.99 flat rate standard shipping within the contiguous United States.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7-14 days of receiving your shipping confirmation email, please contact us at support@goroup.com with your name and order number, and we will look into it for you.

If you have any further questions, please don’t hesitate to contact us at support@goroup.com.

Handling Policy

We accept the return of items up to 30 days from the item’s arrival to the customer. Some products are eligible for 365 days returns, as described on the eligible product’s page.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

We will refund fully, undamaged products in their original packaging.

In case a customer is asking to cancel an order (before the product is shipped to him or after it’s delivered and shipped back to the warehouses), a fee of 10% will be deducted from the total amount of the order due to a cancellation fee of the credit clearing company.

We receive the return, and we will fully refund you within 5 to 10 working days.

Contact & Returns Info

Please contact us at support@gorouptickets.com

Our Address
Group Go Go, Llc
Address: 12655 Nw 32 Place, Sunrise, Florida
Phone : ‪(954) 871-0527‬

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